The Business Reference Model
Service Organization
1. Operational organization of Intranets
Link between performance / and opportunities of new
services Intranets / Extranets / Internet / Intranets's
federation
The general services of Intranets (proxy, hosting, housing,
firewall, gateway, etc)
Federative services for the benefit of Intranet's affiliates
(brokers, certifications, etc)
Multi-modem services (Intranet + Post, Internet + Public
kiosks, etc)
Overlapping zones, roaming, paring, etc
2. Business's motivation
The points of view
Point of view of the final customer affiliated to the
Intranet (local or external modes)
Point of view of the final customer simply affiliated to the
Intranet
Point of view of the general service provider
Point of view of the federative service provider
Point of view of the specific service provider
The Trends which make the motivation
Technique
Commercial and marketing
Resources
Structure
The intentions in the choice and the definition of the
application
Content
Service
Access
Network
Support
3. The global logic
The strategy
To be present
To assert oneself by quality, adequation, monopoly
To collaborate, to insert oneself, to consult, to prepare
his repurchase
Social reason of the undertaker
Link with Culture, Ethics, Politics & Public Service
and for the public, socials, Economics
Criteria for these links
Product's Logic
Image
Targets
Combination of services (specific, federative, general, etc)
4. Illustrative inventory
General services
Federative services
Example of a specific service which uses general and
federative services
5. Characteristics
Multi-languages services
Multi-quality services
Multi-access services
Off-line and on-line services
Service Organization
Exploiting Party of " Coherent Service Sets "
towards final customers
Main branches of the collaborative
services :
Front door // Intro-portal
Graspery partners for e- ? ? ? ? ?
(Private
Graspery partners for public services & unusual services
(Public)
Broker services
- Finance & Banking Cleaning
- Competition search engine in local / dedicated
suppliers
- Local Trusted Third parties certification
authorities
- Search engine on behalf of " dedicated "
suppliers & Advertisement
- Bridges between " Private " and
" Public "
Local global services - Reliable archiving of Documents
& Messa
- Reliable backup services
- Reliable privately
- City Map with Hospitals, Public Transports,etc
- Language Translation facility.
City wide " Intranets " based
Multiple " Intranet " functionally coupled
by the Exploiting Party - Tel ISDN
- PSTN + Modem
- PSTN + ADSL
- Câble + Modem
- Kiosks + etc
Access to Internet
Rooming with similar " Service Sets "
Notes: The quality of service could be
different depending of the access / network applied /
selected.The " Intranets " could be exploited for
other applications (TV for example) than the "Coherent
Service sets".
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